To use the Workai Knowledge effectively, you should learn a little bit about the different types of content that will allow you to create friendly, nice and useful pages.
Your Workai Knowledge offers you an array of useful content which you can publish on your Intranet. For example, you can publish an important document within a dedicated knowledge base to make it easily accessible for those who may need it. In this article you will learn how to publish documents.
FAQ section is always a handy thing for sharing basic information with your employees, especially when there are key questions that are asked quite often. Since providing answers to these questions may be inconvenient in the grand scheme of things, it is a good idea to create a FAQ page.
Knowledge bases and FAQ sections aggregate useful information on different topics for employees. When users can't find what they need in the said sources, they can consult an expert.
In order to avoid any uncertainties and possible misunderstandings, it is a good idea to create a collection of terms and their explanations. With the aid of a dedicated feature which comes with your Workai Knowledge, you can publish a functional glossary.
Knowledge bases consist of a number of smaller components which are its integral elements. One of such elements are knowledge articles – a dedicated feature which comes with Workai Knowledge.
Among components that form part of Workai Knowledge, it is worth mentioning one of its core elements – publication. With the aid of this article you will learn how to use the said feature in order to enrich your knowledge base.
Organisation of essential knowledge into smaller elements makes it easier to comprehend, which is why Workai Knowledge comes with a dedicated solution – knowledge pills.
With the aid of Workai Knowledge and its dedicated feature you will be able to create pages with information about opportunities for employees to gain new abilities.
