Intranet

Can I delete published page?

Yes, you can delete pages without any difficulty. All you have to do is enter the edit mode of the page, go to its settings and, after clicking on the three dots, select Delete page button.

Note that there is also an Unpublish this page option, which allows you to undo the publication of a page and correct everything without deleting the page.

Can I restore previously deleted page?

Yes. In the admin panel, go to the Content section and enter the Pages List. By filtering pages by Deleted status, you can view all deleted pages.

On the right, you can restore a page as a draft or published version.

Can I restore the previous version of a page?

Yes. To do so, you need to enter the edit mode, and then go to page’s settings. In the Information tab you will see the previous versions of the page.

If you want to restore one of them, open the version of the page you need, enter edit mode and publish it.

How can I check if a page has been published?

Enter the page editing mode and go into its settings. In the Information section in the version history, you will check if the page has already been published.

Is it possible that before publishing a page, it is sent first for approval by someone responsible?

Yes, instead of publisher permission, you should give editor permission to a person without the content publishing access. Then, instead of the Publish option, the person will have to ask for publication responsible users.

Can I restrict visibility of specific items (pages or blocks) for certain Intranet users?

Yes, it is possible to limit visibility for groups or users.

You can limit the visibility of a specific page or block by changing its Permissions settings.

What image sizes should I use in the Intranet?

We following the generally accepted dimensions for specific image formats:

1080 x 1080 px = 1:1 aspect ratio
1080 x 720 px = 3:2 aspect ratio
1024 x 768 px = 4:3 aspect ratio
1920 x 1080 px = 16:9 aspect ratio

Can I add a caption on an image?

To add a caption on an image you have to use blocks that allow you to do so, e.g. IMAGE WITH OVERLAY TEXT.

You can also use banners, change the background to a previously prepared image and add the appropriate text.

How can I change the color of the font?

To change the font color, select a fragment of text. When the medium editor appears, click on the text color icon and select the color you are interested in.

Can I change the font size in different block?

Unfortunately, this is not possible. If you need a larger font you can use blocks with larger text.

How can I add a new color to the picker?

You can add a new color to the palette available in the picker in the Administration Panel in the Personalization section.

How to create a list with bullet points and no title?

When creating content, you have a variety of lists to choose from. In each of them, the title appears above the list. To create a list without a title, you simply have to disable the Show title option in the block settings.

What should I do when the text pastes with wrong formatting?

To paste content from outside the Intranet, use the keyboard shortcut Ctrl + Shift + V. This will paste the text without formatting.

Can I link an email address in the text?

Yes. In edit page mode, select the text you want to link and choose the insert link icon from the medium editor. In the Link to page section, enter your email address and save the settings.

Can I embed the video from a file instead of external websites?

Yes, you can embed video from file by using the appropriate block. To do this, in the page editing mode, go to the VIDEOS blocks section and select the VIDEO FROM FILE block. Then, in its settings upload a file.

How to hide the author on the page?

To hide the author, enter edit mode of the page, go to its settings and disable Show author option.

Is it possible to display the page author in a different way?

You can display the author in the meta data under the title. However, you can hide the author and use the block editor to add the author’s business card or signature.

To highlight the author in the content, you can also use the mention option typing @Name Surname.

Can I add emojis on my page?

When creating content on your Intranet, you can spice up your text with emoticons. To do this, you need to simultaneously select Windows + . (dot) and then choose the emoticon 😊.

Can I add GIFs on my page?

Yes. You can do this using the keyboard shortcut Windows + . (dot) or download a GIF and upload it to the selected block from the IMAGE Blocks section.

What are banners and how can I use them?

Banners are rectangular blocks with images and optional text that can refer back to a link. Using them, you can create interesting layouts e.g. tiled menu.

You can use them on your home page and on other content types, as well.

How to use EMBED ANYTHING block?

You can use the EMBED ANYTHING block to embed external pages into your Intranet. However, remember that not every external page allows embedding, so you may not be able to do so for certain pages.

How can I add a list of FAQs?

To do so, you can use content type – FAQ.

How can I add a list of instructions to programs and systems?

You can add the instructions using either the links list block or the files list block. If you upload the instructions as files then users will be able to search them.

You can also use a dedicated content type – Tools List.

How can I add a list of recruitments?

You can add a recruitment list manually using dedicated content type – Internal Recruitments List. You can also integrate it with eRecruiter or Elevato.

Can I add an interactive element, such as a chart or map?

If you have such file, it is possible to import the report from Power BI using the Power BI Chart block. It will be interactive and more informative than a simple chart image added using an IMAGE type block.

Can I create charts on the Intranet?

You cannot create charts on the Intranet, but you can upload a chart file or graphic for users to see.

How can I embed a post from Facebook, Linkedin or Instagram on my page?

If you want to embed a post from social media you have to use a block from the EMBED section. You can embed one selected post in the block – it is not possible to embed a social media feed.

During content migration, my colleagues came up with interesting page layouts. How can I do the same on my page?

You can check what blocks were used on Intranet pages. To do so, enter the edit mode of the needed page. By moving to a block’s option you can see its name. This allows you to reproduce the structure of another page when creating your own content.

Can blocks be duplicated between different pages?

Unfortunately, it is not possible to copy blocks between pages. Currently, it is only possible to duplicate blocks within a page.

To what content should I enable the comments?

The Intranet allows commenting on almost every page. However, we do not recommend to enable commenting on purely informational pages such as e.g. About us.

Commenting should definitely be enabled for events, training or news pages.

How do I disable the comments section?

Comments are not a typical block that you add using the block editor. To enable or disable them, you need to go to the page edit mode and move to the page settings and set up the comments section accordingly.

Where is users feedback collected?

The feedback can be viewed in the admin panel in Content and then Feedback tab.

Is it possible to edit the response in the feedback block?

Yes, instead of the default YES/NO, you can enter any button content in the edit mode. However, be sure to leave the first answer positive and the second negative.

Is it possible to edit the question in the feedback block?

Yes, in page edit mode, just click on the question and edit the text to whatever you want.

What is the difference between comments and feedback on a page?

Comments on the page are visible to all users with proper permissions. Feedback, on the other hand, is visible to the author of a specific page and Intranet’s administrators.

What affects the order in which search results appear?

Several factors affect the order in which search results are displayed. These are keywords, title, content and publication date.

Is it possible to search the documents by their content and not just by their titles?

Yes, when the Search in documents option is checked, it is possible to find the documents containing the phrase you are looking for.

How often are the search results updated?

Search results are updated instantly. When you publish a page, you can immediately find it using the search engine. The search engine does not include unpublished pages in its results.

Is it possible to translate the Intranet for foreign offices?

It is currently possible to change the language of the Intranet to one of the available languages, but this change applies to all intranet users. Currently, the solution does not offer multilingualism or a machine translation option from within the product.

What should I do to synchronize my Intranet with eRecruiter?

In order for the announcements to publish automatically on the Intranet, you need to integrate the Intranet with an external platform. You will do this in External Integration section in administration panel.

To synchronize the recruitments you need to provide the URL to the API and save the changes you have made.

How to open the address book?

To access the address book, click the app icon next to the thumbnail of your profile picture. You will see a shortcut bar from which you should select the address book icon. You will then be redirected to the full version of the book.

Is it possible to change the order of displaying names in the address book?

User names in the address book can be displayed in two ways: First Name and Last Name or Last Name and First Name.

To change the way they are displayed, you need to go to the administration panel and move to the Common Settings section. Then go to the Address Book tab. This is where you can change the order in which the names are displayed.

Can I change the design of the bottom navigation?

Yes. To do so, go to the footer settings in Admin Panel. Here you can personalize the footer content and determine the number of elements displayed in it.

Can I adjust the top navigation to fit more items?

In the Admin Panel in the Navigation Settings section, you can edit the titles of the pages displayed in top navigation to their shorter replacements.

In the Common Settings section, you can also upload a smaller version of your logo so that it takes up less space.

Is it possible to change the order of pages in the top navigation?

Yes, you can change the order of pages displayed in the navigation in the Admin Panel. Go to the Navigation Settings section and move to the Global Navigation. To manage the order you need to click on the arrow icon, which expands the list of all pages in the Intranet.

Here you can change the order of every item. Click and hold the button with two arrows then drag and drop the item to the desired position. After making changes, do not forget to click the Save button.